At Limousine Australia, we are committed to delivering an exceptional standard of service with professionalism, courtesy, and discretion.
All chauffeurs representing our brand are expected to uphold the following standards at all times.
Chauffeurs must wear a clean, well-fitted business suit, dress shoes, and maintain a professional appearance at all times.
Personal grooming must be impeccable — neat hairstyle, clean-shaven (or well-groomed facial hair), and good personal hygiene.
No visible tattoos or piercings (unless discreet and approved).
Chauffeurs must arrive at the designated pickup location at least 10 minutes before the scheduled time.
All journeys must be carefully planned in advance, taking into account traffic, road conditions, and any potential delays.
Immediate communication is required if a delay becomes unavoidable.
Always greet clients warmly and respectfully, addressing them by title and surname unless otherwise instructed.
Open and close vehicle doors for clients, assist with luggage, and offer umbrellas in wet weather.
Maintain a polite, discreet, and professional demeanor at all times.
Engage in conversation only if initiated by the client. Respect client privacy and confidentiality.
Chauffeurs must drive safely, smoothly, and within the speed limits at all times.
Avoid harsh braking, rapid acceleration, and aggressive driving behavior.
Always obey traffic laws and regulations.
The vehicle must be kept clean, sanitized, and well-presented inside and out.
Conduct a pre-trip inspection to ensure the vehicle is in perfect working condition.
Maintain a clean, odor-free, and fully fueled vehicle before each assignment.
Ensure climate control settings, music volume, and seating are adjusted appropriately for passenger comfort.
All conversations, travel details, and client information must remain strictly confidential.
Chauffeurs must not discuss client matters with anyone outside of Limousine Australia.
Zero tolerance for alcohol, illegal drugs, or medications that impair driving abilities.
Chauffeurs must be fit for duty at all times and subject to random testing if required.
Mobile phones must not be used while driving unless via hands-free operation.
All personal calls, messages, and device usage must be restricted to before or after shifts unless it relates to client coordination or Limousine Australia dispatch.
Any accidents, traffic violations, or client complaints must be reported immediately to management.
Complete all required documentation accurately and promptly.
As the face of Limousine Australia, chauffeurs are expected to represent the company’s values of professionalism, integrity, discretion, and excellence at all times.
Any breach of this Code of Conduct may result in disciplinary action, up to and including termination of the agreement or employment.
Limousine Australia offers premium chauffeur services for events, weddings, and transfers, ensuring a stylish and comfortable ride with expert drivers.