1. Information We Collect
We may collect personal information when you make a booking, contact us or use our website.
- Personal details including name, phone number and email address.
- Booking information including pickup locations, destinations and travel requirements.
- Payment details processed securely through approved payment providers.
- Website usage information including browser type, device information and pages visited.
- Communication Records: Emails, phone calls, and messages exchanged with our team.
2. How We Use Your Information
- To confirm, manage and deliver bookings.
- To provide customer support and booking updates.
- To improve our website, services and customer experience.
- To comply with legal and regulatory obligations.
- To communicate important service-related information.
3. How We Protect Your Information
- Your personal information is stored securely and protected against unauthorised access.
- We use industry-standard security measures to safeguard sensitive information.
- Only authorised personnel have access to personal information where required.
- We do not store full credit card details on our servers.
4. Sharing Information
We do not sell or rent your personal information.
- Trusted service providers assisting with booking operations or payment processing.
- Government authorities where legally required.
- Technology providers supporting website and system operations.
All third-party partners are expected to protect your information appropriately.
5. Cookies & Website Tracking
Our website may use cookies and analytics tools to improve performance and user experience.
- To analyse website traffic and usage patterns.
- To improve website functionality and performance.
- To remember user preferences where applicable.
You can disable cookies through your browser settings, although some website functions may be affected.
6. Your Rights
- You may request access to personal information held about you.
- You may request corrections to inaccurate or outdated information.
- You may request deletion of information where permitted by law.
- You may opt out of certain marketing communications.
7. Changes to This Privacy Policy
Limousine Australia may update this Privacy Policy from time to time to reflect operational,
legal or service changes. Updated versions will be published on this website.
